These terms set out the rules that govern your use of diriwan at diriwan.gold — covering who may hold an account, how content and bonuses are handled, and what to do if you have a question. Access is subject to applicable law in your location; nothing published here constitutes legal or financial advice.
POLICY SCOPE
What These Terms Cover at diriwan
provides a casino and sports betting platform at diriwan for adults who satisfy the eligibility conditions that apply under applicable law in their location. We do not accept accounts from persons who are under the minimum legal age for gambling in their jurisdiction, and it is your responsibility to confirm you are permitted to use the service where you are based.
Nothing published on diriwan constitutes legal, financial or tax advice; if you need guidance on any of those matters, consult a qualified professional. All original content on diriwan — page copy, graphics, brand assets and structural layout — belongs to diriwan and may not be copied, reproduced or distributed without written permission.
Game titles, studio names and any third-party marks remain the property of their respective owners; their presence on our platform does not imply an endorsement beyond the supply relationship. Bonus offers, cashback and any other promotions are governed by the specific terms published alongside each offer at the time it is active. Where a conflict exists between a general page and the offer terms, the offer terms take precedence.
Withdrawal requests are subject to the verification steps shown in your account; completion timelines depend on the method chosen and the checks required. We may update these terms at any time; the version published at diriwan.gold/terms-conditions/ on the date you access it is the operative one.
Eligibility
You must be an adult meeting the age and access requirements that apply under applicable law where you are located. We reserve the right to request verification at any point.
Intellectual Property
Content created by diriwan is our property. Third-party game and studio names belong to their owners. Neither may be reproduced without the relevant rights holder's consent.
Bonus and Offer Conditions
Every promotion carries its own terms. Read those terms before opting in — they govern wagering requirements, eligible games and any withdrawal conditions attached to bonus funds.
Term Changes
We may revise these terms without advance notice. Continued use of diriwan after an update means you accept the revised version. Check this page periodically to stay current.
REACH US
Contact diriwan About These Terms
If any part of these terms is unclear — or if you need to raise a concern about your account, a bonus condition or a content matter — our support team is here to help. You can reach us directly by email or through our contact page at diriwan.gold/contact/. We aim to respond to every query fully; please include your registered account email so we can locate your record quickly.
Email Support
Write to [email protected] with your account email and a short description of your query. Our team will pick it up and respond with a direct answer.
Contact Page
Head to diriwan.gold/contact/ to submit a message through the on-site form. Useful if you prefer not to use email or need to attach a document.
Account Query Path
For account-specific questions — KYC requests, bonus disputes or withdrawal holds — include your transaction reference so we can review the exact record.
DATA AND SECURITY
How diriwan Handles Your Information
We collect only the information needed to operate your account, process transactions and meet the verification requirements that apply to the service. Data is stored securely and is not sold to third parties. You can request a summary of the personal data we hold by writing to [email protected]; include your registered email address and we will respond as promptly as we are able.
Data Use
Personal details you submit are used to verify your identity, process deposits and withdrawals, and maintain the account record. We do not use your data for unrelated commercial purposes.
Cookies
diriwan uses cookies to keep your session active and to understand how the site is used. You can manage cookie preferences through your browser settings at any time.
Account Security
Keep your login credentials private. If you suspect unauthorised access to your account, contact us immediately at [email protected] so we can restrict access and investigate.
Data Requests
To request access to, correction of, or deletion of your personal data, email [email protected] with the subject line 'Data Request' and your registered account details.
TERMS QUESTIONS
Frequently Asked Questions About These Terms
The questions below cover what Malaysian players most commonly ask about account rules, eligibility, data and bonus conditions at diriwan. If your question is not answered here, email [email protected].
Who is allowed to open an account at diriwan?
You must be an adult meeting the minimum legal age for gambling that applies under applicable law in your location. Age and access conditions vary; it is your responsibility to confirm eligibility before registering.
Can diriwan change these terms without telling me?
Yes. We may update the terms at any time. The current version at diriwan.gold/terms-conditions/ is always the operative one. Continued use after a change means you accept the updated terms.
Do bonus terms differ from the general site terms?
Yes. Each promotion carries its own conditions covering wagering requirements, eligible games and cashout rules. Where offer terms and general terms conflict, the offer terms take precedence.
How do I find out what personal data diriwan holds about me?
Email [email protected] with the subject 'Data Request' and your registered account email. We will compile a summary of the data associated with your record and respond directly.
Does diriwan provide legal or financial advice?
No. Nothing published on diriwan constitutes legal, financial or tax advice. For guidance on those matters, consult a qualified professional in your jurisdiction.
Can I copy or share content from diriwan?
Original content on diriwan is our property and may not be copied or reproduced without written permission. Third-party game and studio names belong to their respective owners.